Press Releases
 
C-Zentrix Co-Hosts 3rd Annual Contact Centres, Philippines Summit

Aims to leverage the most advanced customer experience for the call-center capital of the world.

Manila, Philippines, 15 June 2016 -- C-Zentrix one of the key global leaders in the software products for contact centre and enterprise level applications for voice and data co-hosts the 3rd Annual Contact Centres Philippines Summit. The event brings together government, industry leaders and BPO’s to re-imagine contact centres as a strategic asset.

In the recent times Philippines has established itself as the ‘Call Center Capital of the World’. With the advantage of nearly three-fourths of the population being English speaking, it is estimated that the Philippines call centre industry shall rake in about U.S. $25 billion in the next 24 months.

Speaking on the participation at the landmark event, Mr. Saket Setu, CEO, C-Zentrix, said, “The 3rd Annual Contact Centres Philippines Summit is designed to focus on the challenges lying ahead of the contact centres based out in the Philippines. Our participation at the Philippines Contact Centres, 2016 reflects our strong focus and our vision to tap into the Philippines market.”

C-Zentrix’s Philippines market focus is backed by thorough investment plans towards advancement in technologies and resources. C-Zentrix unique Hybrid Contact Centre helps organizations across various industry verticals to set up and manage their personalized customer engagement centres.

Being one-of-its kind world-class solution, C-Zentrix’s Hybrid Contact Centre Solution facilitates an enterprise with higher prospects outreach, increased agent productivity and aims to maximize in establishing right party contacts. The hybrid solution addresses a full range of touch points for the customers across Omni-channels platforms including voice, web, email, chat, video, WebRTC, mobile apps, business analytics etc. The solution works in sync to generate centralized reporting and is being offered across multiple geographies like Philippines, India, UAE, Malaysia and other South-East Asian regions.

India’s leading Contact Centre solution provider, C-Zentrix currently serves over 500+ customers and has its presence across Bangladesh, Sri Lanka, Malaysia, Philippines, Dubai, South Africa, Ethiopia and Brazil. C-Zentrix’s Contact Centre infrastructure can run up to 50,000 live licenses concurrently. The company has also recently received honourable mention in Gartner’s coveted report, ‘Magic Quadrant Contact Centre Infrastructure, Worldwide 2016’.

# # #


About C-Zentrix:
About C-Zentrix: http://www.czentrix.com

C-Zentrix is the leading customer experience platform globally, also rated by Gartner. C-Zentrix was built with a vision of creating next-generation, simplified call centre technology offering customer engagement centre to enable better communication and 360° experience for the end-customer. C-Zentrix's single box solution is unique one box customer engagement solution in the world for over 180 concurrent agents. C-Zentrix aims to help organizations across various industry verticals to set up and manage their personalized customer engagement centre hassle free, at a low cost and high efficiency. With a presence across 5 continents C-Zentrix has special focus on emerging markets, and is proud of serving many top enterprises of India.

For more information, please visit: http://c-zentrix.com/ or http://www.c-zentrixcloud.com

Media Contacts:
Pallavi Goel

+91-9945345272

Submitted by mediavalueworks on Wednesday, 15 June 2016 at 9:02 PM
Category: Enterprise Technology
 
Related News

Final Week — Catch Up to 20% oFF Ending Deal on Digital Publishing Software
Wednesday, 26 Jul 2017

Panda Paper Roll Recognized Around The World As Leading Thermal Roll Supplier
Wednesday, 26 Jul 2017

Kinetica anticipates demand for GPU acceleration, appoints Joseph Lee to drive regional business
Wednesday, 26 Jul 2017

Global Mobile Phone Accessories Market Size, Demand, Opportunity & Growth Outlook 2023
Wednesday, 26 Jul 2017

Audio Class D Amplifier Market Analysis- opportunities sales, revenue, Gross Margin, Outlook and Fo
Wednesday, 26 Jul 2017

Related Events

Palo Alto Networks: Virtual Ultimate Test Drive - Advanced Endpoint Protection - Aug 23, 2017
Wednesday, 23 Aug 2017

COM 2017, Conference of Metallurgists hosting World Gold & Nickel Cobalt
Sunday, 27 Aug 2017

Bridge Asset Management and Renewal Sydney August 2017
Wednesday, 30 Aug 2017

Gartner Sourcing & Strategic Vendor Relationships Summit 2017 - Nashville
Wednesday, 13 Sep 2017

Symposium / ITxpo Cape Town
Monday, 18 Sep 2017

Latest News

Phosphoric Tungsten Acid Market Overview | Forecast & Analysis (2017-2021)
Thursday, 27 Jul 2017

Guest Blog writing: A Smart Means to Build Hyperlinks and Web traffic
Thursday, 27 Jul 2017

Shenyang Head Science & Technology Ltd Offers Quality Water Jet Cutters
Thursday, 27 Jul 2017

Sales Recommendations to Take Your Marketing to the Next Level
Thursday, 27 Jul 2017

Five Steps to Top quality Essay Writing
Wednesday, 26 Jul 2017

 
Want to get your press releases, event listings, and job ads on Scoopasia? Register now for a FREE account or login if you already have one!
Scoopasia v1.0b. Copyright © 2017
Today is Thursday, 27 July 2017

About Scoopasia | FAQ | Privacy Policy | Contact Us

Press Releases
Event Listings
Job Listings
Arts & Entertainment
Architecture & Construction
Automotive & Travel
Business
Consumer Technology
Economy
Education
Enterprise Technology
Food & Fashion
Government & Policy
Health Care & Medical
Legal/Law
News & Media
Religion
Science & Research
Sports & Fitness
Login / Register
Get Scoopasia through RSS Feeds & Email Notifications!


Journalist's Toolbox
Hello journalist, welcome to Scoopasia--a powerful online resource for media information in Asia. Scoopasia has press releases and media events for every beat and industry. All content on Scoopasia is 100% FREE. You don't even need to login!

  • Scoop Line
    (Instant Information Request)
    The easiest way to ask questions and request information from the PR community.


  • Advanced Search
    Drill down, dig deep, for media information the way you want it.

  • Journalist's Resources
    Resources and tools you can't do without.

  • PR Tools
    Scoopasia Blog Search
    Search the largest handpicked collection of Asia's most prominent and influential blogs.


    Resources
  • PR Bookmarks
  • Web 2.0 Bookmarks
  • Media Bookmarks

    More Coming Soon...

  • Upcoming Events
  • Supply Chain Operations and Compliance in Pharma
  • 2nd Annual Ophthalmic Drug Development Summit
  • Application of Sand Making Machine
  • Free Internet marketing Workshop: How To Start A Successful Online Business
  • The best Birthday Return Gifts for children

  • Latest Jobs
  • Gold Ore Milling Machine Advantages
  • London Investment Property
  • We Are Hiring A Content Manager!