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Press Releases
, 9 December 2009 -- The Communications industry’s first 4th generation Enterprise Product Management solution brings key benefits to B2B/Enterprise Customer Product Management and stream-lines the Order to Install process Orlando, Florida - December 8, 2009 – Today Tribold announced the latest release of the market leading Enterprise Product Management software solution– Tribold 4™. As the only fourth generation EPM solution for CSPs, Tribold 4™ embraces new features and functionality based on direct feedback from customers across the globe that are using the product to run their businesses. Tribold 4™ brings a rich set of new EPM capabilities in the following five key areas: B2B Product Management for Enterprise Customers - Cost Control – Enterprise products will no longer be custom-built from the ground-up for each customer, but rather constructed from re-usable assets within the product catalog - Manageable Customer Personalization – Enterprise customer agreements will no longer require complex spreadsheets to manage, but rather centrally maintained with all the possible permutations and options readily available to tailor accordingly - Assembly Line Efficiency – Quoting and configuration of Enterprise customers’ products will no longer be unpredictable in time and outcome, but rather follow pre-defined fulfillment processes that minimize errors and maximize feasibility of the offerings Streamlining the Order to Install Process - Accurate Offers the First Time – Find the right offer for a customer faster, based upon centrally sourced & reliable product serviceability/compatibility rules - One-Stop Shopping – Provide a single point of product truth to any ordering portal (e.g., web, CSR, IVR, etc) regardless of the product scope - Fulfillment Success – Supply the key Order-to-Install systems (e.g., Order Capture, Fulfillment, Provisioning/Activation) with the product definition, rule and service relationship data necessary to successfully complete an order Lowering the cost of Integration - Expanded query services layer - Published SID formatted model - Detailed Tribold SID Mapping toolset End-to-End Product Life Cycle Management - Project tracking to specific Product/Service components - Business Case, Design and Promotions tracking for E2E view across the Product Lifecycle - Interoperability with enterprise BPM PLUS - Tribold 4 continues to focus on the Business and IT users with UI enhancements - Thin client support to enable more users across the CSP to collaborate directly with the catalog - 1-touch Cross Catalog Search - Advanced Query Building tools - Pre-built and Customizable Reporting Catherine Michel, Tribold CTO hailed the new release as leap years beyond other EPM solutions: “We’ve been listening carefully to our customers’ challenges, and in particular at the B2B / Enterprise level. Quite simply, they needed a more reliable and standardized way of managing what is traditionally a very customized assembly of products for their large customers. ” Michel concluded: “Tribold 4 is a direct response to these specific challenges and will bring tangible cost control and assembly line efficiency benefits to the end-to-end PLM Process.” Submitted by RealWire, RealWire on Wednesday, 9 December 2009 at 2:26 AM Category: Enterprise Technology |
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